{"id":13275,"date":"2024-09-24T10:14:33","date_gmt":"2024-09-24T14:14:33","guid":{"rendered":"https:\/\/projecthermes.wpengine.com\/?post_type=solution&#038;p=13275"},"modified":"2025-08-05T09:48:14","modified_gmt":"2025-08-05T13:48:14","slug":"gestion-des-utilisateurs","status":"publish","type":"guide","link":"https:\/\/innovation.interac.ca\/fr\/guide\/gestion-des-utilisateurs\/","title":{"rendered":"Administrateur : Gestion Des Utilisateurs"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><section class=\"l-section wpb_row height_medium\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"w-tabs style_default switch_click accordion has_scrolling\" style=\"--sections-title-size:20px\"><div class=\"w-tabs-sections titles-align_none icon_chevron cpos_right\"><div class=\"w-tabs-section\" id=\"u8c8\"><button class=\"w-tabs-section-header\" aria-controls=\"content-u8c8\" aria-expanded=\"false\"><h1 class=\"w-tabs-section-title\">Assigner ou r\u00e9voquer des r\u00f4les<\/h1><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-u8c8\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Tous les r\u00f4les sont li\u00e9s \u00e0 l\u2019application et \u00e0 l\u2019organisation dans laquelle l\u2019assignation ou la r\u00e9vocation est effectu\u00e9e. Par exemple, si un employ\u00e9 est membre \u00e0 la fois du portail SC et du SAL, l\u2019attribution ou la r\u00e9vocation de r\u00f4le dans le portail du SC ne s\u2019appliquera pas au m\u00eame membre dans le SAL.<\/p>\n<p>Les r\u00f4les peuvent \u00eatre propres \u00e0 l\u2019application et propres selon les besoins de GIAC. Les r\u00f4les propres \u00e0 la GIAC sont le cr\u00e9ateur d\u2019organisation g\u00e9r\u00e9e, l\u2019administrateur d\u2019organisation, etc., et les r\u00f4les propres \u00e0 l\u2019application sont le gestionnaire du contr\u00f4le des produits, le gestionnaire de la s\u00e9curit\u00e9, etc.<\/p>\n<p>Suivez ces instructions pour assigner ou r\u00e9voquer des r\u00f4les:<\/p>\n<ol>\n<li>Ouvrez une session dans le portail CGO.<\/li>\n<li>Dans le menu de gauche, s\u00e9lectionnez <strong>Membres<\/strong>.<\/li>\n<li>\u00c0 la page <strong>Membres<\/strong>, s\u00e9lectionnez l\u2019option Autres actions <a ref=\"magnificPopup\" href=\"https:\/\/innovation.interac.ca\/wp-content\/uploads\/2024\/05\/more-actions.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-13341\" src=\"https:\/\/innovation.interac.ca\/wp-content\/uploads\/2024\/05\/more-actions.png\" alt=\"\" width=\"5\" height=\"15\" \/><\/a>\u00a0(\u00e0 la fin de la ligne) correspondant au membre \u00e0 qui vous voulez attribuer un r\u00f4le.<\/li>\n<li>S\u00e9lectionnez <strong>Attribuer des r\u00f4les<\/strong>.\n<ul>\n<li style=\"list-style-type: none;\">\n<div class=\"figure\"><strong>Figure 34:<\/strong> Autres actions &gt; Option Attribuer des r\u00f4les<\/div>\n<\/li>\n<li style=\"list-style-type: none;\">\n<div class=\"figure\"><a ref=\"magnificPopup\" href=\"https:\/\/innovation.interac.ca\/wp-content\/uploads\/2024\/09\/34.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-13665 \" src=\"https:\/\/innovation.interac.ca\/wp-content\/uploads\/2024\/09\/34.png\" alt=\"\" width=\"719\" height=\"269\" srcset=\"https:\/\/innovation.interac.ca\/wp-content\/uploads\/2024\/09\/34.png 1131w, https:\/\/innovation.interac.ca\/wp-content\/uploads\/2024\/09\/34-300x112.png 300w, https:\/\/innovation.interac.ca\/wp-content\/uploads\/2024\/09\/34-1024x383.png 1024w\" sizes=\"auto, (max-width: 719px) 100vw, 719px\" \/><\/a><\/div>\n<\/li>\n<\/ul>\n<\/li>\n<li>Dans la fen\u00eatre contextuelle <strong>Attribuer des r\u00f4les<\/strong>, cochez les r\u00f4les qui doivent \u00eatre assign\u00e9s ou d\u00e9cochez les r\u00f4les \u00e0 r\u00e9voquer.\n<ul>\n<li style=\"list-style-type: none;\">\ud83d\udca1Les r\u00f4les suivent la convention d\u2019appellation suivante : &lt;nom de l\u2019application&gt;_&lt;type d\u2019organisation&gt;_&lt;r\u00f4le&gt;<\/li>\n<li style=\"list-style-type: none;\">\n<div class=\"figure\"><strong>Figure 35:<\/strong> Liste d\u00e9roulante des r\u00f4les disponibles et attribu\u00e9s<\/div>\n<\/li>\n<li style=\"list-style-type: none;\">\n<div class=\"figure\"><a ref=\"magnificPopup\" href=\"https:\/\/innovation.interac.ca\/wp-content\/uploads\/2024\/09\/35.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-13667 size-full\" src=\"https:\/\/innovation.interac.ca\/wp-content\/uploads\/2024\/09\/35.png\" alt=\"\" width=\"613\" height=\"342\" srcset=\"https:\/\/innovation.interac.ca\/wp-content\/uploads\/2024\/09\/35.png 613w, https:\/\/innovation.interac.ca\/wp-content\/uploads\/2024\/09\/35-300x167.png 300w\" sizes=\"auto, (max-width: 613px) 100vw, 613px\" \/><\/a><\/div>\n<\/li>\n<li style=\"list-style-type: none;\">\n<div class=\"note\">\n<p><strong><span style=\"color: #ffcc00;\">\u2666<\/span><span style=\"text-decoration: underline;\">Note<\/span>:<\/strong><\/p>\n<ul>\n<li>Quel que soit le nombre de r\u00f4les et d\u2019organisations attribu\u00e9s \u00e0 un membre, celui-ci peut utiliser les m\u00eames identifiants d\u2019ouverture de session pour acc\u00e9der \u00e0 l\u2019application.<\/li>\n<li>Lorsque vous assignez les r\u00f4les d\u2019administrateur d\u2019organisation ou de cr\u00e9ateur d\u2019organisation g\u00e9r\u00e9e \u00e0 un membre existant, vous devez partager l\u2019URL propre \u00e0 l\u2019application pour le portail CGO.<\/li>\n<\/ul>\n<\/div>\n<\/li>\n<\/ul>\n<\/li>\n<li>S\u00e9lectionnez <strong>Attribuer<\/strong> pour enregistrer les modifications.<\/li>\n<\/ol>\n<h3><span lang=\"FR-CA\">Attribuer le r\u00f4le de cr\u00e9ateur d\u2019organisation g\u00e9r\u00e9e<\/span><\/h3>\n<p>Le cr\u00e9ateur d\u2019organisation g\u00e9r\u00e9e est le seul r\u00f4le qui exige que vous attribuiez le r\u00f4le de cr\u00e9ateur d\u2019organisation g\u00e9r\u00e9e et celui d\u2019administrateur d\u2019organisation au m\u00eame membre. Si vous attribuez seulement le r\u00f4le d\u2019administrateur d\u2019organisation au membre, celui-ci ne peut pas ajouter d\u2019organisations g\u00e9r\u00e9es, et si vous attribuez seulement le r\u00f4le de cr\u00e9ateur d\u2019organisation g\u00e9r\u00e9e \u00e0 un membre, ce dernier ne pourra pas ouvrir une session dans le portail CGO.<\/p>\n<div style=\"width: 1280px;\" class=\"wp-video\"><video class=\"wp-video-shortcode\" id=\"video-13275-1\" width=\"1280\" height=\"720\" preload=\"metadata\" controls=\"controls\"><source type=\"video\/mp4\" src=\"https:\/\/innovation.interac.ca\/wp-content\/uploads\/2024\/09\/assignrole_FRca_no-subtitles.mp4?_=1\" \/><track srclang=\"en\" label=\"French\" kind=\"subtitles\" src=\"https:\/\/innovation.interac.ca\/wp-content\/uploads\/2024\/09\/assignrole_FRca.vtt\"><a href=\"https:\/\/innovation.interac.ca\/wp-content\/uploads\/2024\/09\/assignrole_FRca_no-subtitles.mp4\">https:\/\/innovation.interac.ca\/wp-content\/uploads\/2024\/09\/assignrole_FRca_no-subtitles.mp4<\/a><\/video><\/div>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"j1b7\"><button class=\"w-tabs-section-header\" aria-controls=\"content-j1b7\" aria-expanded=\"false\"><h1 class=\"w-tabs-section-title\">G\u00e9n\u00e9rer un mot de passe temporaire pour un membre &#8211; for Non SSO only<\/h1><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-j1b7\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Vous devez g\u00e9n\u00e9rer et transmettre un mot de passe temporaire aux nouveaux membres pour qu\u2019ils puissent s\u2019inscrire. Vous pouvez \u00e9galement g\u00e9n\u00e9rer un mot de passe temporaire pour aider les membres qui doivent r\u00e9initialiser leur mot de passe.<\/p>\n<p>Les cr\u00e9ateurs d\u2019administration g\u00e9r\u00e9e ou les administrateurs d\u2019organisation peuvent cr\u00e9er un mot de passe temporaire et le transmettre \u00e0 un membre \u00e0 l\u2019aide d\u2019un service de messagerie comme Slack ou tout autre moyen <strong>autre que le courriel<\/strong>. Les mots de passe temporaires doivent \u00eatre transmis hors bande.<\/p>\n<p>Voici les \u00e9tapes \u00e0 suivre pour g\u00e9n\u00e9rer le mot de passe temporaire\u00a0:<\/p>\n<ol>\n<li>Ouvrez une session dans le portail CGO.<\/li>\n<li>S\u00e9lectionnez Membres dans les options du menu de gauche.<\/li>\n<li>S\u00e9lectionnez l\u2019option Autres actions <a ref=\"magnificPopup\" href=\"https:\/\/innovation.interac.ca\/wp-content\/uploads\/2024\/05\/more-actions.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-13341\" src=\"https:\/\/innovation.interac.ca\/wp-content\/uploads\/2024\/05\/more-actions.png\" alt=\"\" width=\"5\" height=\"15\" \/><\/a> (\u00e0 la fin de la ligne) correspondant au membre pour lequel vous souhaitez g\u00e9n\u00e9rer un mot de passe temporaire.<\/li>\n<li>S\u00e9lectionnez <strong>R\u00e9initialiser le mot de passe<\/strong>.\n<ul>\n<li style=\"list-style-type: none;\">\n<div class=\"figure\"><strong>Figure 36: <\/strong>Autres actions &gt; R\u00e9initialiser le mot de passe<\/div>\n<\/li>\n<li style=\"list-style-type: none;\">\n<div class=\"figure\"><a ref=\"magnificPopup\" href=\"https:\/\/innovation.interac.ca\/wp-content\/uploads\/2024\/09\/36.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-13669 \" src=\"https:\/\/innovation.interac.ca\/wp-content\/uploads\/2024\/09\/36.png\" alt=\"\" width=\"736\" height=\"275\" srcset=\"https:\/\/innovation.interac.ca\/wp-content\/uploads\/2024\/09\/36.png 1131w, https:\/\/innovation.interac.ca\/wp-content\/uploads\/2024\/09\/36-300x112.png 300w, https:\/\/innovation.interac.ca\/wp-content\/uploads\/2024\/09\/36-1024x383.png 1024w\" sizes=\"auto, (max-width: 736px) 100vw, 736px\" \/><\/a><\/div>\n<\/li>\n<\/ul>\n<\/li>\n<li>Dans la fen\u00eatre contextuelle <strong>R\u00e9initialiser le mot de passe<\/strong>, s\u00e9lectionnez <strong>G\u00e9n\u00e9rer<\/strong>.<\/li>\n<li>S\u00e9lectionnez Copier (<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-13259\" src=\"https:\/\/innovation.interac.ca\/wp-content\/uploads\/2024\/09\/copy.png\" alt=\"\" width=\"19\" height=\"19\" \/>).\n<ul>\n<li style=\"list-style-type: none;\">\n<div class=\"figure\"><strong>Figure 37: <\/strong>Ic\u00f4ne de copie lors de la g\u00e9n\u00e9ration d\u2019un mot de passe temporaire<\/div>\n<\/li>\n<li style=\"list-style-type: none;\">\n<div class=\"figure\"><a ref=\"magnificPopup\" href=\"https:\/\/innovation.interac.ca\/wp-content\/uploads\/2024\/09\/37.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-13671 size-full\" src=\"https:\/\/innovation.interac.ca\/wp-content\/uploads\/2024\/09\/37.png\" alt=\"\" width=\"391\" height=\"232\" srcset=\"https:\/\/innovation.interac.ca\/wp-content\/uploads\/2024\/09\/37.png 391w, https:\/\/innovation.interac.ca\/wp-content\/uploads\/2024\/09\/37-300x178.png 300w\" sizes=\"auto, (max-width: 391px) 100vw, 391px\" \/><\/a><\/div>\n<\/li>\n<\/ul>\n<\/li>\n<li>Envoyez le mot de passe copi\u00e9 \u00e0 l\u2019aide d\u2019un service de messagerie tel que Slack pour transmettre le mot de passe temporaire.\n<ul>\n<li style=\"list-style-type: none;\">\n<div class=\"note\">\n<p><strong><span style=\"color: #ffcc00;\">\u2666<\/span><span style=\"text-decoration: underline;\">Note<\/span>: <\/strong>Si vous ne connaissez pas la p\u00e9riode de validit\u00e9 du mot de passe temporaire, vous devrez communiquer avec <em>Interac<\/em>. En g\u00e9n\u00e9ral, la p\u00e9riode de validit\u00e9 du mot de passe temporaire est de 72 heures. Vous pourrez communiquer ce d\u00e9lai au membre lorsque vous lui transmettrez le mot de passe temporaire.<\/p>\n<\/div>\n<\/li>\n<\/ul>\n<\/li>\n<li>S\u00e9lectionnez <strong>R\u00e9initialiser<\/strong>.<\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<div style=\"width: 1280px;\" class=\"wp-video\"><video class=\"wp-video-shortcode\" id=\"video-13275-2\" width=\"1280\" height=\"720\" preload=\"metadata\" controls=\"controls\"><source type=\"video\/mp4\" src=\"https:\/\/innovation.interac.ca\/wp-content\/uploads\/2024\/09\/reset-password_FRca_no-subtitles.mp4?_=2\" \/><track srclang=\"en\" label=\"French\" kind=\"subtitles\" src=\"https:\/\/innovation.interac.ca\/wp-content\/uploads\/2024\/09\/reset-password_FRca.vtt\"><a href=\"https:\/\/innovation.interac.ca\/wp-content\/uploads\/2024\/09\/reset-password_FRca_no-subtitles.mp4\">https:\/\/innovation.interac.ca\/wp-content\/uploads\/2024\/09\/reset-password_FRca_no-subtitles.mp4<\/a><\/video><\/div>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"b951\"><button class=\"w-tabs-section-header\" aria-controls=\"content-b951\" aria-expanded=\"false\"><h1 class=\"w-tabs-section-title\">R\u00e9initialiser la cl\u00e9 d\u2019acc\u00e8s (Enregistrer pour une nouvelle cl\u00e9) &#8211; for Non SSO only<\/h1><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-b951\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Dans le cadre du processus de cr\u00e9ation de compte ou d&rsquo;enregistrement des utilisateurs, les utilisateurs pourront enregistrer une cl\u00e9 d\u2019acc\u00e8s sur leur appareil mobile. Cette cl\u00e9 d\u2019acc\u00e8s peut ensuite \u00eatre utilis\u00e9 comme deuxi\u00e8me facteur d&rsquo;authentification (au lieu de mot de passe).<\/p>\n<p>Les utilisateurs ne peuvent pas r\u00e9initialiser eux-m\u00eames leurs mots cl\u00e9 d\u2019acc\u00e8s et auront besoin de l\u2019assistance de l\u2019administrateur. Un utilisateur peut avoir besoin d&rsquo;enregistrer une nouvelle cl\u00e9 d&rsquo;acc\u00e8s s&rsquo;il a perdu ou remplac\u00e9 l&rsquo;appareil mobile avec la cl\u00e9 d&rsquo;acc\u00e8s.<\/p>\n<p>Suivez ces instructions pour aider les membres dans l\u2019obtention d\u2019une nouvelle cl\u00e9 d\u2019acc\u00e8s.<\/p>\n<ol>\n<li>Ouvrez une session dans le portail CGO.<\/li>\n<li>Dans les options du menu de gauche, s\u00e9lectionnez Membres.<\/li>\n<li>\u00c0 la page <strong>Membres<\/strong>, s\u00e9lectionnez l\u2019option Autres actions <a ref=\"magnificPopup\" href=\"https:\/\/innovation.interac.ca\/wp-content\/uploads\/2024\/05\/more-actions.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-13341\" src=\"https:\/\/innovation.interac.ca\/wp-content\/uploads\/2024\/05\/more-actions.png\" alt=\"\" width=\"5\" height=\"15\" \/><\/a>\u00a0(\u00e0 la fin de la ligne) correspondant au membre \u00e0 qui vous voulez renvoyer l\u2019invitation.<\/li>\n<li>S\u00e9lectionnez<strong> G\u00e9rer les identifiants pour la cl\u00e9 d\u2019acc\u00e8s.<\/strong>\n<ul>\n<li style=\"list-style-type: none;\">\n<div class=\"figure\"><strong>Figure 38: <\/strong>More Actions &gt; G\u00e9rer les identifiants pour la cl\u00e9 d\u2019acc\u00e8s<\/div>\n<\/li>\n<li style=\"list-style-type: none;\">\n<div class=\"figure\"><a ref=\"magnificPopup\" href=\"https:\/\/innovation.interac.ca\/wp-content\/uploads\/2024\/09\/38.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-13673 \" src=\"https:\/\/innovation.interac.ca\/wp-content\/uploads\/2024\/09\/38.png\" alt=\"\" width=\"688\" height=\"257\" srcset=\"https:\/\/innovation.interac.ca\/wp-content\/uploads\/2024\/09\/38.png 1131w, https:\/\/innovation.interac.ca\/wp-content\/uploads\/2024\/09\/38-300x112.png 300w, https:\/\/innovation.interac.ca\/wp-content\/uploads\/2024\/09\/38-1024x383.png 1024w\" sizes=\"auto, (max-width: 688px) 100vw, 688px\" \/><\/a><\/div>\n<\/li>\n<\/ul>\n<\/li>\n<li>Dans la fen\u00eatre contextuelle<strong> G\u00e9rer les identifiants pour la cl\u00e9 d\u2019acc\u00e8s, <\/strong>s\u00e9lectionnez <strong>Envoyer un courriel.<\/strong>\n<div class=\"note\">\n<ul>\n<li>Un lien sera envoy\u00e9 par courriel vers la bo\u00eete aux lettres du membre. En s\u00e9lectionnant ce lien, le membre sera invit\u00e9 \u00e0 ouvrir une session. L&rsquo;utilisateur pourra ensuite enregistrer une nouvelle cl\u00e9 d\u2019acc\u00e8s comme pr\u00e9sent\u00e9 auparavant lors du processus de cr\u00e9ation de compte et d&rsquo;enregistrement de l&rsquo;utilisateur.<\/li>\n<li style=\"list-style-type: none;\"><\/li>\n<\/ul>\n<\/div>\n<ul>\n<li style=\"list-style-type: none;\">\n<div class=\"figure\"><strong>Figure 39: <\/strong>Envoy\u00e9 courriel &#8211; pour aider un utilisateur dans l\u2019enregistrement d\u2019une nouvelle cl\u00e9 d\u2019acc\u00e8s<\/div>\n<\/li>\n<li style=\"list-style-type: none;\">\n<div class=\"figure\"><a ref=\"magnificPopup\" href=\"https:\/\/innovation.interac.ca\/wp-content\/uploads\/2024\/09\/39.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-13675 size-full\" src=\"https:\/\/innovation.interac.ca\/wp-content\/uploads\/2024\/09\/39.png\" alt=\"\" width=\"612\" height=\"316\" srcset=\"https:\/\/innovation.interac.ca\/wp-content\/uploads\/2024\/09\/39.png 612w, https:\/\/innovation.interac.ca\/wp-content\/uploads\/2024\/09\/39-300x155.png 300w\" sizes=\"auto, (max-width: 612px) 100vw, 612px\" \/><\/a><\/div>\n<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"d148\"><button class=\"w-tabs-section-header\" aria-controls=\"content-d148\" aria-expanded=\"false\"><h1 class=\"w-tabs-section-title\">Supprimer un membre de l\u2019application<\/h1><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-d148\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Lorsqu\u2019un membre est retir\u00e9 d\u2019une application, seul l\u2019acc\u00e8s du membre est supprim\u00e9. Les donn\u00e9es cr\u00e9\u00e9es par ce membre dans l\u2019application sont trait\u00e9es par l\u2019application et son environnement et non par Transmit.<\/p>\n<p>Suivez ces \u00e9tapes pour retirer un membre d\u2019une application :<\/p>\n<ol>\n<li>Ouvrez une session dans le portail CGO.<\/li>\n<li>Dans le menu de gauche, s\u00e9lectionnez <strong>Membres<\/strong>.<\/li>\n<li>Un tableau r\u00e9pertorie les membres actuels et les renseignements importants \u00e0 leur sujet comme leur nom, leur ID, leur num\u00e9ro de t\u00e9l\u00e9phone, la date d\u2019ajout, leur statut (actif ou en attente) et leurs r\u00f4les.<\/li>\n<li>Dans le tableau, s\u00e9lectionnez l\u2019option Autres actions \u00a0(\u00e0 la fin de la ligne) correspondant au membre que vous souhaitez retirer.<\/li>\n<li>S\u00e9lectionnez <strong>Supprimer un membre de l\u2019application.<\/strong>\n<ul>\n<li style=\"list-style-type: none;\">\n<div class=\"figure\"><strong>Figure 40\u00a0: <\/strong>Autres actions &gt; Supprimer un membre de l\u2019application<\/div>\n<\/li>\n<li style=\"list-style-type: none;\">\n<div class=\"figure\"><a ref=\"magnificPopup\" href=\"https:\/\/innovation.interac.ca\/wp-content\/uploads\/2024\/09\/40.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-13677 \" src=\"https:\/\/innovation.interac.ca\/wp-content\/uploads\/2024\/09\/40.png\" alt=\"\" width=\"608\" height=\"227\" srcset=\"https:\/\/innovation.interac.ca\/wp-content\/uploads\/2024\/09\/40.png 1131w, https:\/\/innovation.interac.ca\/wp-content\/uploads\/2024\/09\/40-300x112.png 300w, https:\/\/innovation.interac.ca\/wp-content\/uploads\/2024\/09\/40-1024x383.png 1024w\" sizes=\"auto, (max-width: 608px) 100vw, 608px\" \/><\/a><\/div>\n<\/li>\n<\/ul>\n<\/li>\n<li>S\u00e9lectionnez <strong>Supprimer <\/strong>dans la fen\u00eatre contextuelle de confirmation<strong>.<\/strong>\n<ul>\n<li style=\"list-style-type: none;\">\n<div class=\"figure\"><strong>Figure 41: <\/strong>Fen\u00eatre contextuelle de confirmation du membre<\/div>\n<\/li>\n<li style=\"list-style-type: none;\"><a ref=\"magnificPopup\" href=\"https:\/\/innovation.interac.ca\/wp-content\/uploads\/2024\/09\/41-1.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-13679 size-full\" src=\"https:\/\/innovation.interac.ca\/wp-content\/uploads\/2024\/09\/41-1.png\" alt=\"\" width=\"405\" height=\"162\" srcset=\"https:\/\/innovation.interac.ca\/wp-content\/uploads\/2024\/09\/41-1.png 405w, https:\/\/innovation.interac.ca\/wp-content\/uploads\/2024\/09\/41-1-300x120.png 300w\" sizes=\"auto, (max-width: 405px) 100vw, 405px\" \/><\/a><\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<div style=\"width: 1340px;\" class=\"wp-video\"><video class=\"wp-video-shortcode\" id=\"video-13275-3\" width=\"1340\" height=\"754\" preload=\"metadata\" controls=\"controls\"><source type=\"video\/mp4\" src=\"https:\/\/innovation.interac.ca\/wp-content\/uploads\/2024\/09\/deleteuser_FRca_no-subtitles.mp4?_=3\" \/><track srclang=\"en\" label=\"French\" kind=\"subtitles\" src=\"https:\/\/innovation.interac.ca\/wp-content\/uploads\/2024\/09\/delete-user_FRca.vtt\"><a href=\"https:\/\/innovation.interac.ca\/wp-content\/uploads\/2024\/09\/deleteuser_FRca_no-subtitles.mp4\">https:\/\/innovation.interac.ca\/wp-content\/uploads\/2024\/09\/deleteuser_FRca_no-subtitles.mp4<\/a><\/video><\/div>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"gae2\"><button class=\"w-tabs-section-header\" aria-controls=\"content-gae2\" aria-expanded=\"false\"><h1 class=\"w-tabs-section-title\">Suspendre un membre (ou activer un membre suspendu)<\/h1><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-gae2\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><span dir=\"ltr\" role=\"presentation\">Suivez les \u00e9tapes suivantes pour suspendre (d\u00e9sactiver) l\u2019acc\u00e8s ou pour activer <\/span><span dir=\"ltr\" role=\"presentation\">l\u2019acc\u00e8s d\u2019un membre suspendu :<\/span><\/p>\n<ol>\n<li>Ouvrez une session dans le portail de client de gestion d\u2019organisation.<\/li>\n<li>Dans le menu de gauche, s\u00e9lectionnez <strong>Membres<\/strong>.<\/li>\n<li><span dir=\"ltr\" role=\"presentation\">\u00c0 la page <strong>Membres<\/strong>, s\u00e9lectionnez l\u2019option Autres actions <a ref=\"magnificPopup\" href=\"https:\/\/innovation.interac.ca\/wp-content\/uploads\/2024\/05\/more-actions.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-13341\" src=\"https:\/\/innovation.interac.ca\/wp-content\/uploads\/2024\/05\/more-actions.png\" alt=\"\" width=\"4\" height=\"12\" \/><\/a> qui se trouve \u00e0 la fin <\/span><span dir=\"ltr\" role=\"presentation\">de la ligne correspondant au membre que vous souhaitez suspendre ou <\/span><span dir=\"ltr\" role=\"presentation\">activer.<\/span><\/li>\n<li>S\u00e9lectionnez <strong>Suspendre<\/strong> <strong>ou Activer<\/strong>.\n<div class=\"note\">\n<ul>\n<li><span dir=\"ltr\" role=\"presentation\">L\u2019option <strong>Suspendre<\/strong> appara\u00eetra seulement pour les membres dont le <\/span><span dir=\"ltr\" role=\"presentation\">statut est \u00ab Actif \u00bb ou \u00ab En attente \u00bb. Une fois l\u2019option <strong>Suspendre <\/strong><\/span><span dir=\"ltr\" role=\"presentation\">s\u00e9lectionn\u00e9e, le statut du membre passera \u00e0 \u00ab Suspendu \u00bb.<\/span><\/li>\n<li><span dir=\"ltr\" role=\"presentation\">L\u2019option <strong>Activer<\/strong> n\u2019appara\u00eetra que pour les membres dont l\u2019\u00e9tat est <\/span><span dir=\"ltr\" role=\"presentation\">\u00ab Suspendu \u00bb. Une fois l\u2019option <strong>Activer<\/strong> s\u00e9lectionn\u00e9e, le statut du <\/span><span dir=\"ltr\" role=\"presentation\">membre passera \u00e0 \u00ab En attente \u00bb.<\/span><\/li>\n<li style=\"list-style-type: none;\"><\/li>\n<\/ul>\n<\/div>\n<ul>\n<li style=\"list-style-type: none;\">\n<div class=\"figure\" style=\"text-align: left;\"><strong>Figure 66<\/strong>: Membres &gt; Suspendre<\/div>\n<\/li>\n<li style=\"list-style-type: none;\">\n<div class=\"figure\">\n<p><strong><a ref=\"magnificPopup\" href=\"https:\/\/innovation.interac.ca\/wp-content\/uploads\/2024\/09\/fig66.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-13641 \" src=\"https:\/\/innovation.interac.ca\/wp-content\/uploads\/2024\/09\/fig66.png\" alt=\"\" width=\"647\" height=\"242\" srcset=\"https:\/\/innovation.interac.ca\/wp-content\/uploads\/2024\/09\/fig66.png 1131w, https:\/\/innovation.interac.ca\/wp-content\/uploads\/2024\/09\/fig66-300x112.png 300w, https:\/\/innovation.interac.ca\/wp-content\/uploads\/2024\/09\/fig66-1024x383.png 1024w\" sizes=\"auto, (max-width: 647px) 100vw, 647px\" \/><\/a><\/strong><\/p>\n<p><strong>Figure 67<\/strong>: Membres &gt; Activer<\/p>\n<div class=\"note\"><a ref=\"magnificPopup\" href=\"https:\/\/innovation.interac.ca\/wp-content\/uploads\/2024\/09\/fig67.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-13639\" src=\"https:\/\/innovation.interac.ca\/wp-content\/uploads\/2024\/09\/fig67.png\" alt=\"\" width=\"649\" height=\"240\" srcset=\"https:\/\/innovation.interac.ca\/wp-content\/uploads\/2024\/09\/fig67.png 1131w, https:\/\/innovation.interac.ca\/wp-content\/uploads\/2024\/09\/fig67-300x111.png 300w, https:\/\/innovation.interac.ca\/wp-content\/uploads\/2024\/09\/fig67-1024x378.png 1024w\" sizes=\"auto, (max-width: 649px) 100vw, 649px\" \/><\/a><\/div>\n<\/div>\n<div><\/div>\n<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<div style=\"width: 1280px;\" class=\"wp-video\"><video class=\"wp-video-shortcode\" id=\"video-13275-4\" width=\"1280\" height=\"720\" preload=\"metadata\" controls=\"controls\"><source type=\"video\/mp4\" src=\"https:\/\/innovation.interac.ca\/wp-content\/uploads\/2024\/09\/suspendaccount_FRca_no-subtitles.mp4?_=4\" \/><track srclang=\"en\" label=\"French\" kind=\"subtitles\" src=\"https:\/\/innovation.interac.ca\/wp-content\/uploads\/2024\/09\/suspend-account_FRca.vtt\"><a href=\"https:\/\/innovation.interac.ca\/wp-content\/uploads\/2024\/09\/suspendaccount_FRca_no-subtitles.mp4\">https:\/\/innovation.interac.ca\/wp-content\/uploads\/2024\/09\/suspendaccount_FRca_no-subtitles.mp4<\/a><\/video><\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>L\u2019administrateur peut g\u00e9rer les r\u00f4les des utilisateurs, configurer des mots de passe temporaires ou r\u00e9initialiser les cl\u00e9s d\u2019acc\u00e8s<\/p>\n","protected":false},"featured_media":0,"menu_order":5,"template":"","solution_type":[171],"class_list":["post-13275","guide","type-guide","status-publish","hentry","solution_type-customer-identity-and-access-management-fr"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.1 (Yoast SEO v27.1.1) - 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