At the first of two webinars this week celebrating Small Business Month we discussed how digital transformation is disrupting the foodservice industry. We looked at the impact of changing consumer behaviours, the role of the mobile device and its impact to the foodservice industry. We learned about millennials, who they are, and how they’re impacting businesses. Lastly, we provided insights on different approaches to meeting the needs of your guests now and into the future.
In case you missed the webinar or wanted to learn more, here are some publications that cover the trends discussed today:
- Restaurants Canada Foodservice Facts 2018
- Statistics Canada: The Internet and Digital Technology 2017
- eMarketer: eCommerce in Canada 2018
- eMarketer: Media Habits of Millennials in Canada 2018
- Payments Canada Payments Pulse Survey Consumer Edition
- Capturing the Change Wave: How Canadian Businesses are Transforming
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