Standard Identity Verification


Standard Identity Verification allows businesses to easily verify a customer’s identity with a high degree of assurance and confidence. Customers can provide basic verified information by doing things they are already familiar with, like using online banking.

Who can use it

Businesses* who need to remotely verify a customer’s identity with a high degree of assurance and confidence:

  • Educational Institutions
  • Legal – platforms that connect lawyers to their customers
  • Government
  • Employer services
  • Hospitals and healthcare
  • Insurance
  • Retail and eCommerce
  • Classified advertising sites
  • Utilities
  • Sharing/gig economy
  • Travel and transportation
  • Telcom and cable

* Each business needs to qualify under specific cleared use cases, validated through an evaluation process.

How it works

Standard Identity Verification confirms basic identity information about your customer including:

  • Given name (first name)
  • Family name (last name)
  • Date of birth
  • Residential address*
  • Mobile phone number*
  • Email address*

*attributes provided if they are available — for example, a driver’s license does not have an email address or phone number.

Standard Identity Verification uses biometric verification and document verification that can help companies, governments, and financial institutions identify their consumers’ identities.

Using trusted sources such as banks and Government Issued Photo ID (or multiple sources if needed) mitigates risk and increases the level of assurance that the information provided is accurate.

Additional risk checks like matching and telco/device checks can be added to provide further information and assurance in the transaction.

Interac verification solutions aim to ensure that all Canadians have equal opportunity to access, participate in, and benefit from the digital economy.

  • Real-time verification allows customers to be verified in seconds
  • Get data from multiple providers in a single request
  • No manual data entry required
  • Bank multi-factor authentication – confirming you have the right person, not just a person
  • Bank level identity-proofing
  • Triple-blind privacy model
  • No ‘honeypot’ of data
  • Coverage for ~90% of Canadians
  • Works across channels – online, in-person or call centre/chat bot
  • Web-based or mobile app options for users
  • Easy integration pattern for businesses
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